Easy Returns

Returns & Exchanges ↩️

Not quite right? No worries — returns are simple, fast, and hassle-free.

30-Day Return Window

Returns accepted within 30 days of delivery. Items must be unworn and with original tags attached.

How to Return

1

Email Us

Email hello@theweftcos.com with your order number and the item(s) you'd like to return.

2

Get Your Label

We'll email you a prepaid return shipping label within 1 business day. Print and attach to your package.

3

Get Refunded

Once we receive your return, your Macy's Gift Card is refunded within 5–7 business days.

🎁 Refunds Go Back to Your Macy's Gift Card

Since Macy's Gift Cards are our only payment method, all refunds are credited back to the Macy's Gift Card used for the original purchase. If that card is no longer available, we'll issue a new Macy's Gift Card via email.

What Can Be Returned

✅ Unworn items with original tags · ✅ Items in original packaging · ✅ Orders within 30 days of delivery

❌ Worn or washed items · ❌ Items without tags · ❌ Final Sale items · ❌ Personalized items · ❌ Swimwear without hygiene liner intact

Size Exchanges

Want a different size? Email us — we'll hold your preferred size while processing your return (subject to availability). If the requested size sells out, we'll refund your Macy's Gift Card instead.